日期:2011-01-19 10:10
從自身出發(fā)，語氣上更尊重對方。
例如：
You earn 2 percent discount when you pay cash. We will send you the brochure next month. 就比 We allow 2 percent discount for cash payment. We won't be able to send you the brochure this month. 要好。
3、Completeness 完整
一封商業(yè)信函應(yīng)概況了各項(xiàng)必需的事項(xiàng)，如邀請信應(yīng)說明時間、地點(diǎn)等，確忌寄出含糊不清的信件。
4、Clarity 清楚
意思表達(dá)明確，要注意：
（1） 避免用詞錯誤：
例如：As to the steamers sailing from Hong Kong to San Francisco, we have bimonthly direct